nebaje Terms and Conditions

01 Introduction and Definitions

The nebaje website (https://nebaje.cam) operates an online gaming platform for users in Bangladesh. These terms and conditions ("Terms") form a binding legal agreement between nebaje and its users ("you" or "member").

You may not use any nebaje service without reading and agreeing to these terms. By accessing or using the platform, you are automatically considered to have accepted these terms.

Relevant Definitions

• "Platform" — The nebaje website, mobile version, and all related services.
• "User" or "Member" — Any person who has opened an account on nebaje or is using the service.
• "Bet" — Participation in any game or betting event in exchange for real money.
• "Balance" — The valid funds held in your nebaje account.
• "Bonus" — Any financial or other reward granted by nebaje.
• "Wagering Requirement" — The condition requiring a specified amount of bets to be placed before bonus funds can be withdrawn.

02 Eligibility and Account Registration

2.1 Age Requirement

To open an account and use the nebaje service, you must be at least 21 years of age. We may request a copy of a government-issued ID for age verification at any time. Providing false information will result in immediate account closure and the deposited funds may be forfeited.

2.2 Single Account

Each individual may open only one account. If multiple accounts are found under the same person's name, all accounts will be closed and all bonuses and winnings may be voided.

2.3 Providing Accurate Information

You must provide true, accurate, and complete information at the time of registration. If any information changes, you must notify nebaje promptly. The user is solely responsible for any loss resulting from providing false or incomplete information.

2.4 Members of the Same Household

Multiple members of a household living at the same address may hold separate accounts, however nebaje reserves the right to carry out verification checks. Any suspicious activity will be investigated.

03 Account Security

It is your responsibility to keep your account password and login details completely confidential. Do not share this information with any other person.

• If you notice any unauthorized access or suspicious activity on your account, notify the nebaje support team immediately.
• nebaje will never ask for your password via email or chat. If any third party asks for your password, it is fraudulent.
• Transferring, selling, or leasing your account to another person is strictly prohibited.
• nebaje will not be held liable for any loss caused by third-party access if the member has disclosed their own credentials.

04 Deposits and Withdrawals

4.1 Deposits

The approved payment methods for depositing funds into nebaje are: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳200.

• You must only use a payment method registered in your own name.
• Deposits from third-party accounts are not accepted and any such funds detected will be returned.
• Payment proof may be requested in some cases to verify a deposit.

4.2 Withdrawals

The minimum withdrawal amount is ৳500. Approved withdrawal requests are generally processed within 1 hour.

• Account verification (KYC) must be completed before requesting a withdrawal.
• Withdrawals must be made to the same payment method used for the deposit.
• For unusual or suspicious transactions, nebaje may temporarily delay a withdrawal for additional verification.
• In accordance with anti-money laundering laws, additional documentation may be requested for large transactions.

4.3 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). No foreign currency is accepted.

05 Bonuses and Promotions

5.1 Welcome Bonus

New members receive a 200% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 gives you a ৳2,000 bonus and your total balance will be ৳3,000.

5.2 Wagering Requirements

A 25x wagering requirement applies to all bonuses. This means you must place bets totalling 25 times the bonus amount before the bonus funds can be withdrawn.

• Bonus funds cannot be withdrawn before the wagering requirement is met.
• nebaje reserves the right to restrict the use of bonuses on specific games or bet types.
• Bonus offers are valid for a limited time. Any unused bonus will be cancelled once the validity period expires.
• Each bonus offer has its own specific terms, which will be stated on the relevant promotion page.

5.3 VIP Program

The nebaje VIP program has 5 tiers: Bronze, Silver, Gold, Platinum, and Diamond. The weekly cashback benefit differs at each tier. Regularly active players gradually advance to higher tiers.

5.4 Bonus Abuse

Coordinated betting with the intent to abuse bonuses or exploit the bonus system is strictly prohibited. nebaje may cancel the bonus of any such member and close their account.

06 Gaming Rules

6.1 Game Fairness

All games and betting events on the nebaje platform are conducted under fair play principles. Results are determined using Random Number Generator (RNG) technology, which is completely impartial.

6.2 Betting Rules

• Once a bet is confirmed, it cannot be changed or cancelled.
• nebaje reserves the right to void any bet incorrectly confirmed due to a technical error.
• If an event is cancelled or suspended, the bet amount will be returned to the user in accordance with nebaje policy.

6.3 Technical Issues

If a game is interrupted due to server or network issues, nebaje will resolve it as quickly as possible. However, nebaje bears limited liability for losses caused by technical issues — see section 9 for details.

6.4 Suspicious Betting Patterns

Suspicious betting patterns are detected through artificial intelligence and expert analysis. If such activity is found, the account may be temporarily suspended pending investigation.

07 Prohibited Activities

Involvement in any of the following activities will result in immediate account closure and deposited funds may be forfeited:

• Money laundering or attempting to clean illegal funds through the platform.
• Playing games using computer bots, automation software, or artificial intelligence.
• Using another person's account or placing bets on someone else's behalf.
• Attempting to interfere with or manipulate the platform's software.
• Using an account on behalf of or for minors.
• Operating multiple accounts from the same IP address.
• Harassing or abusing nebaje staff.
• Filing false complaints or attempting to initiate chargebacks using false information.
• Coordinated betting to circumvent bonus policy.

08 Intellectual Property

All content on the nebaje website — logos, designs, graphics, text, software code, and game-related material — is the intellectual property of nebaje or its licensors.

• You may use the service for personal, non-commercial purposes.
• Copying, redistributing, or using any content for commercial purposes without written permission is prohibited.
• nebaje's trademarks or brand identity may not be used without authorization.

09 Limitation of Liability

nebaje makes every effort to ensure uninterrupted service. However, nebaje will not bear any liability in the following circumstances:

• Loss caused by internet connectivity issues or failure of third-party services.
• Loss caused by user negligence or disclosure of their own account credentials.
• Force majeure events (natural disasters, government bans, war, etc.).
• Loss resulting from decisions made in reliance on information published on the platform.
• Service unavailability due to temporary maintenance or upgrades.

nebaje's total liability in any case is limited to a maximum equal to the active account balance of the member concerned.

10 Privacy Policy

How your personal information is collected, stored, and used is detailed in nebaje's Privacy Policy. By accepting these terms, you are also consenting to the Privacy Policy.

• nebaje does not sell your information to third parties.
• Where legally required, necessary information may be shared with government authorities.
• All data is protected by SSL encryption.
• You may request that your personal information be corrected or deleted.

11 Account Closure and Suspension

11.1 Closure by the User

You may request closure of your account at any time by contacting support. Any valid balance may be withdrawn before the account is closed.

11.2 Closure by nebaje

nebaje may temporarily suspend or permanently close an account for any of the following reasons:

• Violation of any provision of these Terms and Conditions.
• Suspicion of fraud or money laundering.
• Failure to provide information requested for account verification.
• Prolonged inactivity.
• Self-exclusion request under the Responsible Gaming policy.

11.3 Funds After Closure

If an account is not closed due to a breach of the Terms and Conditions, any valid funds remaining in the account at the time of closure will be returned to the user.

12 Amendments and Updates

nebaje reserves the right to change, amend, or update these Terms and Conditions at any time. Members will be notified by email or via a notice on the platform in the case of significant changes.

• Continued use of the platform after any changes will be considered as your acceptance of the new terms.
• If you do not agree to the revised terms, you have the right to close your account.
• The latest version of the Terms and Conditions will always be published on this page.

13 Contact and Dispute Resolution

13.1 Contact

If you have any questions or concerns regarding these Terms and Conditions, please contact our support team:

• 24/7 Live Chat — available directly on the platform
• Email: [email protected]

13.2 Complaints Process

For any dispute or complaint, please first attempt to resolve it through live chat. Our team will endeavour to review and resolve your complaint within working days.

13.3 Applicable Law

The interpretation and enforcement of these Terms and Conditions will follow the relevant applicable law. Disputes will be resolved through respectful dialogue between both parties.